How can we help?



At Surefoot, we pride ourselves on our focus and dedication to customers. If you have questions, issues or concerns regarding your Surefoot Custom Ski Boots, please call the Surefoot location where you purchased your boots. You can find our store directory by clicking here. If you have an issue that cannot be resolved through the store, please send us an email at or by clicking here



If you are a returning Surefoot customer, have had your feet scanned at a Surefoot location, and would like to order additional insoles, please click here.


Surefoot is firmly committed to compliance with the Americans with Disabilities Act. As part of this commitment, we are continually improving our website to make it as accessible as possible. We are in the process of upgrading this website to comply with WCAG 2.0 Level AA guidelines. If you experience problems accessing the website with type assistive technology, or if you have any questions regarding our website update plan, please contact for assistance.