How can we help?


At Surefoot, we pride ourselves on our focus and dedication to our customers. If you have a question, suggestion, or issue that cannot be resolved at your local Surefoot store, please send us an e-mail by clicking here. You can also contact customer support by calling (888) 655-8110.



If you are a returning Surefoot customer, have had your feet scanned at a Surefoot location, and would like to order additional insoles, please click here.


Surefoot is firmly committed to compliance with the Americans with Disabilities Act. As part of this commitment, we are continually improving our website to make it as accessible as possible. We are in the process of upgrading this website to comply with WCAG 2.0 Level AA guidelines. If you experience problems accessing the website with type assistive technology, or if you have any questions regarding our website update plan, please contact 1-888-655-8110 for assistance.